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Posts Under ‘Ethics’ Category

The Customer Experience – lies & deception vs. trust

I recently read an article by SAPVoice on forbes.com, “What Customer Experience Will Look Like In 2020”. I read it with interest because sometimes these predictions can seem unrealistic, and mired in the way things are currently done. Back in the 1960’s a cartoon called “The Jetsons” made predictions of the future that took 50 years…Continue Reading…

Mark Baum, character from the movie The Big Short, says "Boom" into the microphone to signal the collapse of the world economy.

Boom! Ready or not here it comes!

“Boom!” – Mark Baum, into mic, as financial crisis begins to deepen (from the movie “The Big Short”) Here we go again! I’m sorry, again, for posting this and making you think. I know most of you don’t really like to think too much. I know, I know what you’re saying, “You’re such a buzz…Continue Reading…

img from Nightcrawler movie

Millennials – must read & must watch. Understanding business.

Lou: I don’t usually share my business plan with you. (chuckles) But a moment has arrived that could allow the company to make enough money to expand to the next level. We could call this the critical moment. I’m inviting you, Rick, to be a part of the team that pounces on this opportunity. You’ve…Continue Reading…

kindness works

And that, my friends, is called integrity.

“Well, when the bough breaks, the cradle will fall. And it has fallen here. It has fallen. Makers of men, Creators of leaders. Be careful what kind of leaders you’re producing here. I don’t know if Charlie’s silence here today is right or wrong. I’m not a judge or jury, but I can tell you…Continue Reading…